Case Study - Secure Telehealth Improves Access to Mental Health

Case Study

SECURE TELEHEALTH

Secure Telehealth uses Logitech® B910 Webcam to improve access to critical mental health services.

Doctor talking to patient via conference cam

OVERVIEW

Secure Telehealth is a leading provider of web-based platforms for telemental health. Secure Telehealth was founded with a mission to help provide access to timely mental health services to individuals who are underserved because of geographic distance, mobility issues, and a shortage of mental healthcare providers in rural communities. By deploying Logitech webcams across the organization, Secure Telehealth now can use their PCs and webcams to connect with patients, expanding access to high quality healthcare services.

Secure Telehealth logo

INDUSTRY
Technology/Healthcare

LOCATION
Pittsburgh, PA

SOLUTIONS
Logitech HD Webcam

“Compared to the competition, Logitech HD webcams are like magic. They give us pristine, high-quality video, yet are affordable.”

Jim Mountain
President, Secure Telehealth

CHALLENGE

Traditionally, a mental healthcare professional would drive from location to location to meet patients -- an expensive and efficient way to deliver services. Secure Telehealth has a requirement for a high-quality video conferencing experience at a low-cost. They have a one-to-many healthcare delivery model with a lack of on-site IT support.

Logitech B910 product image

WEBCAMS FOR BUSINESS

SOLUTION

Secure Telehealth was able to use Logitech webcams, fast PCs, and cloud computing to connect clients to mental healthcare providers for timely, efficient, and effective care. Logitech’s webcams are easy for a nurse or office administrator to install and maintain--without any IT assistance. The Secure Telehealth solution also addresses the growing trend towards integrating mental health services into a primary care setting, such as a doctor’s office or emergency room, enabling mental healthcare professionals to serve patients more effectively.

Illustration of balanced scale

COMBINES EASE OF USE AND COST EFFICIENCY

RESULT

The webcam and a PC deliver a smaller screen versus a wall-sized screen experience, which is a less intimidating and more intimate telemental health experience. Physicians have the ability to pick up on visual cues to better diagnose patient behaviors from a distance. Patients who might otherwise not receive treatment now have access to critical mental health services. More frequent and more timely appointments mean improved patient outcomes.

Illustration of Doctor on a video monitor

EXPANDS ACCESS TO HIGH-QUALITY HEALTHCARE

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